What Most People Get Wrong About Homelessness (From a Doctor on the Streets) - Dialed In Health Episode 12
Podcast / What Most People Get Wrong About Homelessness (From a Doctor on the Streets)
Episode 12 - Dialed In Health

What Most People Get Wrong About Homelessness (From a Doctor on the Streets)

Street Medicine Harm Reduction Public Health Addiction Recovery Social Determinants Sioux Falls May 6, 2026 - 26 min

With Dr. Melissa Mo Dittberner, PhD, executive director and co-founder of Midwest Street Medicine, and Dr. Bob Santella, MD (retired), volunteer physician - Sioux Falls, SD

Watch Episode 12 - Inside Sioux Falls Street Medicine on YouTube
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Episode Chapters
Key Takeaways

Most healthcare waits for people to walk in the door. Midwest Street Medicine walks out to find them. Wound care, alcohol withdrawal management, mental health triage, and addiction recovery, on the sidewalks of Sioux Falls.

The Whole Idea

A bar is technically a harm reduction center. The padding on the bar, the four-drink limit, the rules around driving are all designed to keep people safe while they drink. Harm reduction is not new. We just call it different things in different settings.

Harm Reduction in One Sentence

Sometimes people do not have boots to pull their bootstraps up. No phone. No ID. No bank account. An address at the shelter that an employer sees and passes on. Compassion is the start. Removing the barriers is the work.

Bootstraps and Barriers

Mo calls Midwest Street Medicine a conduit to care, not a replacement clinic. The goal is to stabilize someone on the street and connect them into the existing care system in Sioux Falls. The team has helped save an estimated two million dollars in unnecessary ER visits in the last year.

Two Million Dollars Saved

String cheese builds trust. The public library is a key access point because that is where people without housing spend their days. The wagon shows up with what people actually need that day. Trust is the unlock.

How Trust Gets Built

If Mo could put a billboard on the busiest street in Sioux Falls, three words: homeless people are people. The myths most of us repeat without thinking dehumanize first, then justify doing nothing. The work starts with seeing the person.

The Billboard
Questions Answered
What is street medicine?

Street medicine is the practice of bringing medical care, mental health support, and addiction services directly to people experiencing homelessness, on the streets where they are. Instead of waiting for patients to walk into a clinic, street medicine teams walk out to them, building trust over time and meeting people where they are. Midwest Street Medicine operates this way in Sioux Falls, Rapid City, Aberdeen, and is expanding to Pierre.

Does giving money to homeless people enable them?

Dr. Mo Dittberner says it depends on what you trust the person to do with it. If you care about where the money goes and would not feel okay handing it over, do not give it. If you trust that the person will get whatever they need today, you can give and feel fine about it. Help itself does not enable. The framing that all giving is enabling is a myth that keeps people from helping at all.

Is homelessness a choice?

No. The bootstraps narrative misses what actually keeps someone on the street: no phone, no ID, no bank account, no permanent address an employer will accept, untreated addiction or mental illness, lost documentation, or a recent incarceration. Compassion is the start. Removing the barriers is the work.

Why can homeless people not just get a job?

Most jobs require a phone, a permanent address, an ID, a bank account, and reliable transportation. Many people experiencing homelessness do not have any of these. An address at a shelter is something many employers see and pass on. Plus, untreated addiction, mental illness, and chronic health conditions make work intermittent at best. The gap between motivation and employability is much wider than most people realize.

What is harm reduction?

Harm reduction is a public health approach that meets people where they are and reduces the risks of behaviors that are already happening. The classic example: a bar is a harm reduction center. The padding on the bar, the four-drink limit, the bartender cutting someone off, the rules around driving, are all designed to reduce harm from a behavior people will do anyway. In addiction care, harm reduction looks like clean supplies, naloxone access, and lower-barrier treatment options.

What does Midwest Street Medicine actually do day to day?

Wound care, alcohol withdrawal management, mental health triage, chemical dependency assessments, medication-assisted treatment for opioid use disorder, and connection to longer-term care. Mo calls Midwest Street Medicine a conduit to care, not a replacement clinic. The goal is to stabilize people on the street and connect them into the existing care system in Sioux Falls and the surrounding communities.

How much money does Midwest Street Medicine save the healthcare system?

An estimated two million dollars in unnecessary emergency room visits in Sioux Falls in the last year. Street medicine catches issues earlier, in setting where treatment is appropriate, rather than waiting for them to escalate into ER visits. That savings benefits hospitals, insurance, and the public, in addition to the person receiving care.

How do I help someone who is homeless in Sioux Falls?

Volunteer with Midwest Street Medicine, donate the items they currently need most (check midweststreetmedicine.org for the current list), or refer someone in need directly. The public library is one of the team's key access points because so many people without housing spend time there. If you encounter someone who needs help on the street, you can also call or text 988 for free 24/7 mental health support.

How do I volunteer or donate to Midwest Street Medicine?

Visit midweststreetmedicine.org for the current donation list and the volunteer signup form. Phone: 605-250-1000. Email: info@midweststreetmedicine.org. The team operates in Sioux Falls, Rapid City, Aberdeen, and is expanding to Pierre. Volunteers come from all backgrounds; clinical training is not required for many roles.

Myth Busters

Giving someone on the street five dollars enables them.

PARTIAL TRUTH. It depends on what you trust the person to do with it. If you would not feel okay handing the money over, do not. If you trust that they will get what they need today, give and feel fine. The blanket "all giving enables" framing is what keeps people from helping at all.
Partial Truth

Homelessness is a choice.

FALSE. The bootstraps story misses what actually keeps people on the street: missing phone, missing ID, no bank account, no permanent address, untreated addiction, untreated mental illness, lost documents, recent incarceration. Compassion is the start. Removing the barriers is the work.
Myth Busted

Homeless people just need to get a job.

FALSE. A job requires a phone, a permanent address an employer will accept, an ID, a bank account, and reliable transportation. Most people experiencing homelessness do not have all of those. The gap between wanting work and being employable is wider than most people realize.
Myth Busted

Street medicine duplicates what shelters already do.

FALSE. Shelters are housing-first; street medicine is healthcare-first. The two are partners, not duplicates. Street medicine catches medical issues that would otherwise go to the ER and connects people into care that shelters are not equipped to provide on their own.
Myth Busted

You can just go to the E.R. if you get sick.

FALSE. The E.R. treats the immediate problem, then discharges. For someone without housing, that means back to the street with no follow-up, no medications they can store, and no stable place to recover. The cycle repeats and the costs stack up. Street medicine breaks that cycle.
Myth Busted
About This Episode

Most healthcare waits for people to walk in the door. Midwest Street Medicine walks out to find them. In this episode, host Melissa Goodwin spends a morning in the field with Dr. Melissa Mo Dittberner, PhD, executive director and co-founder of Midwest Street Medicine, and Dr. Bob Santella, MD, a retired physician who volunteers two days a week. The team brings medical care, mental health support, and addiction recovery directly to people experiencing homelessness in Sioux Falls, with locations also in Rapid City, Aberdeen, and Pierre.

Mo, who is a person in long-term recovery herself, walks through what street medicine actually looks like on a daily basis. She explains why so much of the work is wound care, alcohol withdrawal management, and mental health triage. She breaks down what harm reduction is and why a bar is technically a harm reduction center. She talks about why she calls Midwest Street Medicine a conduit to care rather than a primary care clinic, and how the team has helped save an estimated two million dollars in unnecessary ER visits in Sioux Falls in the last year.

Then she takes on the myths most people repeat without thinking. Does giving money to homeless people enable them. Is homelessness a choice. Should homeless people just get a job. Can you just go to the E.R. if you get sick. Her answers are blunt, clinical, and grounded in years of street-level experience. To volunteer, donate, or refer someone in need, visit midweststreetmedicine.org.